Wednesday, October 19, 2005

Compass Bank Is E-V-I-L!

I am beyond pissed with my bank. Apparently Compass Bank has adopted a new practice in which they post items to your account in the order in which they are received. If you have a check clearing and a deposit also posting the same day, they will clear the check FIRST in the event that it was first in line.

What kind of crap is this?? So I've spent the past 2 days bank shopping and asking their policy on how they post debits and credits to their customers accounts. Wells Fargo, BofA, and Chase all said that regardless of what came in first they always post deposits before running any debits.

So not only did I call up Compass customer service, I also went inside a my branch and was even more furious when no one (and I spoke to 4 different people) even bothered to comfort me when I told them I was closing my account out on Friday. I now feel like this bank is taking complete advantage of their customers for the sole purpose of charging as many fees as possible. Sure they rebate any fees you get from using other banks ATM's, and their checking accounts are free with no charges for checks.....but I guess they felt they were losing too much money on this little scam. They use these tactics to lure you in and fuck you without any lube!!! OUCH!

19 Comments:

At 8:56 AM, Blogger CR said...

Who are you switching to? I use BofA and I love them. And the guy at my bank is really, really cute :)

 
At 8:12 AM, Blogger Chico said...

I'm thinking about heading over to Wells Fargo. They woman was really nice on the phone!

 
At 1:22 PM, Blogger Willie said...

How did they resolve the issue? Did you have to call them or email them?
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At 5:55 AM, Blogger Mary Popins said...

Hello. I see you are discussing Compass Bank here. I think that the bank is quite ok. Not perfect, however. The interest rates on deposits are rather high and on mortgages quite moderate. But the customer service is awful. It is so hard to get someone to help you or give any additional information. They are so busy there. Browse www.pissedconsumer.com to find more about the bank.

 
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